Shipping & Returns

Shipping


We can ship to any address in the world.

Jewelivery provides fast and free delivery for international orders.
Jewelivery provides fast and free delivery for orders above $120 in Beirut, Lebanon


Warranty Policy


Jewelivery offers a full statutory Warranty covering manufacturing and material defects for genuine branded Jewelivery products purchased from Jewelivery Online store or authorized Jewelivery retailers. The Warranty only covers damage that in the opinion of Jewelivery or an authotized Jewelivery retailer is not caused by accident or inappropriate use, ordinary wear and tear, modification, or attempted repair.

Every item found to be defective under this warranty may be, at the discretion of Jewelivery or an authorized Jewelivery retailers: 

1. replaced by an identical piece, if available or 
2. Repaired depending on the degree of damage to the warranted product

This warranty service is provided free of charge. Please retain the purchase or delivery receipt, the gift receipt or the certificate of authenticity in case you have a warranty claim. The receipt or the certificate serves as proof of purchase and authenticity for products purchased and as evidence of entitlement to this warranty. 


Returns Policy


You may return most new, unopened items within 7 days of delivery for a full refund excluding shipping, handling and insurance costs. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect etc.).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Belgium +32 (495) 879090 | Beirut    +961 (3) 897811